Turn missed calls intobooked appointments.
Every unanswered call could be a job your competitor books instead. Avery answers missed and after-hours HVAC calls, captures what the customer needs, and helps move qualified callers toward the next step, 24/7.
Meet Your AI Receptionist
This is Avery.
Avery isn't a generic chatbot bolted onto a phone line. She's a voice AI agent trained specifically on HVAC service calls. Avery is trained around the questions and call flows HVAC dispatch teams use every day, so she can help capture caller details, understand the reason for the call, and move qualified callers toward the right next step instead of a voicemail.
- ✓Capturing caller information and the reason for the call
- ✓Collecting relevant service details so your team has context
- ✓Handling missed and after-hours inquiries
- ✓Supporting call routing or escalation when configured
- ✓Helping move qualified callers toward booking or another next step
Avery supports your existing office, dispatch, and customer-service team when they can't answer. She doesn't replace them.
Live Demo
Hear Avery Handle an HVAC Call
Don't just read about Avery. Hear how she handles an HVAC service inquiry.
HVAC Call Demonstration
Listen to Avery handle a sample HVAC service call.
Listen for how Avery:
- Greets the caller
- Identifies the reason for the call
- Collects important customer details
- Handles the conversation naturally
- Moves the caller toward the appropriate next step
See It For Yourself
Don't Take Our Word for It. Hear Avery for Yourself.
See and hear how the system works before deciding whether it belongs in your business.
Hear the Experience
Listen to Avery handle an HVAC-style service call so you can evaluate the customer experience for yourself.
See What Gets Captured
See how caller details, service needs, and next-step information can be collected and organized for your team.
Understand the Workflow
See how Avery can fit alongside your existing phone, scheduling, dispatch, and office process.
No inflated promises. No invented case studies. See the system, ask questions, and decide whether it fits your business.
The Missed Call Gap
Missed calls shouldn't mean missed revenue.
The Leakage
When your team is on a job, helping another customer, or unavailable after hours, new service calls slip through the cracks, and each one is a job your competitor books instead.
- After hours
- During busy periods
- While your team is in the field
The Recovery
With Avery on the line, those same calls get answered, the caller's details get captured, and qualified callers can be helped toward the next step, the moment the call comes in.
24/7
Call Coverage
Fast
Response When Your Team Can't Answer
Automatic
Caller Detail Capture
What could one missed HVAC call become?
A missed call may represent more than one conversation. It could be a repair request, maintenance opportunity, replacement estimate, or future customer.
How many calls does your business miss in a typical week?
How It Works
Your calls, answered. Your opportunities, captured.
Answer
When your team can't answer, Avery can begin helping the caller instead of sending them straight to voicemail.
Capture
Avery gathers the caller's contact information, reason for calling, and relevant service details.
Book
When appropriate, Avery helps move the caller toward the next step based on the workflow configured for the business.
The HVAC-Specific Difference
Not a Generic Bot. Built for HVAC Calls.
We built Avery around the realities of running an HVAC business, because the difference between a booked job and a lost one is whether the person on the phone understands the trade.
Trained on HVAC, not everything
Avery is designed around HVAC terminology, common service requests, and HVAC-style call scenarios, so callers don't get a generic, confusing interaction.
Fits your workflow
Captured caller details and next-step information are handed to your team and can be configured around your phone, scheduling, and dispatch process. Your process stays intact.
Built for trust
Caller information is handled securely and passed along responsibly. Your team stays in control. Avery supports, never replaces, your dispatch.
Avery can be configured around HVAC terminology, service-call scenarios, missed and after-hours calls, dispatch support, caller qualification, customer information capture, appointment and escalation workflows, and your business-specific setup.
Built With HVAC Businesses in Mind
Hands-on attention, from day one.
Cipher & Compass is focused on building practical AI call-answering systems around the real needs of HVAC companies. That means early implementations receive hands-on attention, workflow review, testing, and configuration before launch.
Frequently Asked Questions
Everything you need to know.
Still have questions?
Stop losing jobs to missed calls.
See how Avery handles an HVAC service call and how she could fit into your existing phone, scheduling, and dispatch workflow.
No pressure. We'll show you the system, answer your questions, and determine whether it fits your business.